What are the event timings?

To view the most up to date Redken Symposium 2026 agenda, please click here for the agenda.

Where can I find a full list of classes and presenters?

The full list of classes and Redken Collective presenters will be announced in the coming weeks. Don't worry that you will miss it - if you have registered to attend the event we will be in touch by email with the details.

Who should attend this event?

The event is open to all Salon Professionals.

Do I need to register?

Yes, you will need to register on this website and purchase your ticket. Your place is not secured until full and final payment has been made.

Is the ticket refundable?

No, all ticket purchases are final and non-refundable or transferable, if you have questions about this please contact us at [email protected].

Can I pay for my ticket using Level Loyalty points?

Yes! To use Level Loyalty points please do the following:

1) Head over to the LEVEL website and Search Redken Symposium 2026. Redeem your Level Loyalty points to purchase your ticket(s).

2) The LEVEL team will process your request and send details of your ticket purchase to the Helpdesk Team at powernetwork.redken.com.

3) On receipt of these details, THE HELPDESK WILL SEND A DISCOUNT CODE THAT YOU CAN USE TO COMPLETE REGISTRATION at this website. This code will be sent from [email protected] to the email address attached to the Level Loyalty account AND the email address provided during points redemption. This process takes 5 working days from your redemption on the Level Loyalty website. Please check your Junk folder for the Discount Code email and if you haven't received it after this time please contact us at [email protected].

Can I part pay with Level points and the balance by card?

Yes this is possible but must be done on the Level website. Please do not purchase a ticket on the powernetwork.redken.com website if you are intending to split the purchase cost between Level points and card.

What if I don’t have enough Level Loyalty Points?

Please visit the Level Loyalty Rewards website for payment options.

Can I pay for my ticket in stages?

Yes, we offer payment plan options, depending when you choose to purchase your ticket. If you are taking advantage of the Early Planner Ticket Price, then you have the option of putting $100 per ticket down and paying the balance on November 30th, 2025.

Details of the full price Payment Plan will be issued in Fall 2025.

If you have selected a payment plan and would like to make an early repayment (ahead of the due date) please contact us by email at [email protected]. For more information on payment plans, please click on this link. 

Can I mix ticket types if I purchase a ticket bundle?

Yes! You can mix ticket types in a bundle as long as you are paying full price for each ticket in the bundle. Please be aware the cheapest ticket is free. 

My ticket is being paid for by someone else - how do I secure my place?

The person covering your ticket should either register on your behalf or will issue you with a discount code that you can enter during registration.

How do I pay my balance if I have chosen the Early Planner Payment Plam

If you select the Early Planner Payment Plan, you pay $100 per person deposit at the time of registration and the balance is due by November 30th, 2025.

The balance payment will be automatically taken from your payment card on the due date. We will send you a reminder ahead of the payment date, reconfirming the amount that is due.

I want to use different cards to make payment for each person who is attending.

If you want to use a different card for each ticket, please DO NOT register as a group as payment will be taken from the same card for all registrations. 

If you want to use a different card, please make sure each ticket is purchased separately.

I selected the Early Planner Payment Plan but can no longer attend. How do I get a refund on my deposit?

As per the Terms and Conditions of purchase, all tickets are non-transferable and non-refundable so you are not eligible for a refund.

I selected the Early Planner Payment Plan but can no longer attend. How do I cancel the balance payment?

As per the Terms and Conditions of purchase, all tickets are non-transferable and non-refundable. You are still liable for the full ticket price and the balance payment that is due on November 30th, 2025.

Which is the best hotel to stay at during the event?

Please check the Venue & Hotels page for details of hotels offering preferred rates to event attendees.

What is the difference between a Business Forum & Mainstage ticket?

The Redken Mainstage ticket focuses on hair education, artistry, and inspiration for stylists at all levels. The Business Forum ticket is designed for business owners and leaders, focusing on leadership, wellbeing, and motivation. Both tickets include access to the Opening Night Welcome Event & Redken Bash. 

Will there be translation?

Language translation may be provided by some countries at the discretion of your local Redken office. Please contact us at [email protected] if you would like to check whether translation to your preferred is being provisioned.

How do I attend the Business Forum?

You must purchase the Business Forum ticket to access the Business Forum classes. Business Forum tickets also include access to the Mainstage classes.

What should I wear?

Details will be provided in the coming months.

Is the Caesars Forum connected to Caesars Palace?

The Caesars Forum is not connected to Caesars Palace.  The Forum is across the street from the resort.

Do I need to select my classes

All hair education is held on one Mainstage.  Business education is held on a separate stage in the Business Forum.

What if I have mobility needs?

Please be sure to include any mobility issues when you complete your registration for the event.  If you already registered for the event, please reach out to our team at [email protected] for assistance.

Can my Plus 1 attend with me?

Your Plus 1 is welcome to join you in Las Vegas but only people with Redken Symposium tickets can attend the event. 

Can I bundle Early Planner tickets?

No, only full priced tickets are eligible for bundling. Early Planner tickets cannot be used in ticket bundles.